Vocabulary*

Grammar*

Conversation / Skills*

• Work Culture and Placements
• Specifications
• Features at workplace
• Customer Service and Telephoning
• Negotiating and E-tailing
• Export / Import Sales and Payment
• Information Technology
• Corporate social responsibility
• International Deals
• Business Performance
• Technical Vocabulary: Media Trade
• Meetings
• Placing Orders
• Making Inquiries and Offers
• Describing Products
• Customer Proposals
• Requests and Reminders

• Revision of tenses
• Regular Verbs
• Irregular Verbs
• Adverbs + Adjectives
• Modalverbs
• Verb + Gerund
• Phrasal Verbs
• Prepositions
• Conditional Sentences
• Relative pronouns + clauses
• Passive + Active
• Question forms
• Negations
• Indirect speech
• English all over the world
• Understanding Various Accents

• Development of International
Websites
• Inspection of existing Websites
• Technical descriptions of how
to create and maintain Websites
• Instruction on how to improve your company’s position on search
engine sites
• Taking Customer Phone Calls
• Formal / Informal Conversations
• Socializing
• Follow-Up Calls
• Handling Customer Complaints
• Negotiating / Customer Diplomacy
• Marketing Products
• Professional Interaction
• International Marketing
• Business Cultures

Zertifikat OFS oder optional TOEIC, TOEFL oder IELTS